Aspect Intelligence
AI forecasting platform
B2B
B2C
Alvaria
Contribution
Strategy; Prototyping; Design Sprint Host; Design System
Duration
1+ year
Date
2024-2025
TL; DR : My impact in a nutshell
🧠 Strategy
Balanced two systems with opposing needs,
B2B efficiency(manager) &B2C flexibility(employee).Shifted scheduling from reactive fixes to
preference informed planning.Reduced manual work through simpler,
scalable workflows.
👩🏻💻 Craft
Designed and shipped features across forecasting, scheduling, engagement, and performance.
Contributed to the workforce
design system.
📈 Results
40%fewer schedule change requests2,500hours saved annually in manual admin work$9.5Mannual savings for enterprise customersSource: 2024 Annual Report
The Challenge:
One system. Two very different needs.
Scheduling was a constant balancing act. Managers were trying to meet staffing demands and keep operations running smoothly. Employees were trying to fit work around their lives.
How might we give employees more control over their schedules while helping managers run the workforce with less effort?
How I Contributed:
#1 From reactive to preference informed scheduling
Employees often reacted to schedules after they were created, creating more requests for managers. I brought employee preferences earlier into scheduling, giving employees more flexibility and control while reducing manager intervention, benefiting both side of the customer.
#2 AI-powered approval prediction before requests are final
I designed an AI workflow that uses workforce rules and historical scheduling data to predict approval outcomes before employees submit schedule changes. It provides dynamic recommendations and suggests alternative dates in advance, reducing backend requests and resulting in 40% fewer schedule change requests.
#3 Workflows that help managers operate at scale
I shifted the focus from one off tasks to the bigger picture, connecting occupancy, monitoring, and employee self-service into workflows that help managers see staffing gaps, respond to changes, and keep the right people working at the right time, without constantly managing one request at a time.
#4 Designing for the system, not just individual features
I connected experiences across forecasting, scheduling, engagement, and performance, while evolving the workforce design system to keep the product consistent as multiple teams shipped in parallel.
